Direct Mortgage, Corp. – Data Deletion Request

At Direct Mortgage, Corp., we value your privacy.
If you would like to request the deletion of your personal data from our systems, please follow the steps outlined below. This process ensures that we comply with privacy laws and handle your request promptly and securely.

How to Request Data Deletion
To request the deletion of your personal information, please provide the following details. Once we receive your request, we will confirm your identity and begin the process.

  1. Full Name
  2. Email Address
  3. Phone Number (optional)
  4. Reason for Data Deletion (optional, helps us improve our service)

Methods to Submit Your Request
By Email:

  1. You can email us directly at support@directmortgage.com with the required information.
  2. By Phone:
    Call our customer service at 1-801-924-2300 to speak with a representative who will assist you in processing your data deletion request.

What Happens Next?
Once your request is submitted:

  • We will verify your identity to ensure the security of your data.
  • We will process your request within 30 days as required by law.
  • You will receive an email confirmation when the deletion process is complete.

Exceptions
Please note that certain data may not be eligible for deletion due to legal, regulatory, or contractual obligations. We will notify you if this applies to your request.

Contact Us
If you have any questions about your data or our privacy policy, feel free to contact us at support@directmortgage.com.